Contact
How to reach BulinVideo for support, billing, refunds and content reports
Oct 12, 2026
Support and billing
Email [email protected] for account help, credit questions, payment issues or refund requests. Include the email on your account and, for billing, the approximate purchase time. We reply within 2 business days.
Content reports and takedowns
If a video uses your likeness without permission, or you see content that breaks our Terms, email [email protected] with the link or details. We review reports promptly and remove content that violates our rules.
Payments
Purchases are processed by the payment provider shown at checkout (Waffo Pancake as merchant of record). For card or wallet refunds, see our Refund Policy.